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Interested in social media? Love Spanish? We have the perfect opportunity for you!

Zello Community Support Associate Job Description

About Zello

Zello is like Twitter radio. It’s a personal app for live social voice conversations. Zello@Work is a private network for organizations. They use it to replace Nextel and two­way radio with our apps.

Alex Gavrilov and Bill Moore founded Zello in December 2011. They worked together on TuneIn radio, a top global radio and music service. (Bill was the founder and CEO.) Zello now has 35 million registered users, revenue and and experienced investors. It’s the largest and fastest growing mobile consumer startup in Austin.

The team of 10 take daily bike rides and are moving to a new office on West 6th street that was a 1922 Craftsman home.

Your Objective

Select the best live voice conversations to delight new Zello users, and keep them happy with responsive support.

Your Responsibilities

● At least 15 to ­25 hours per week 

● Monitor popular Zello channels to tag, promote or hide. 

● Resolve conflicts in the Zello community. 

● Share your insights for creating a better ecosystem with the team. 

● Answer questions and reproduce reported problems. 

● Create and organize help content for the community and products. 

●     $15/hr

Skills You Need

● Write clearly and quickly. 

● Be fluent in English and Spanish (other languages a plus). 

● Understand hispanic and South American youth culture. 

● Have an empathetic service­oriented personality. 

● Be tech­savvy: your friends see you as a mobile/app expert. 

● Have a college degree or be currently enrolled in college. 

● Be self­motivated and highly productive in a fast­moving environment.

To Apply

Just send a link of your social profile(s) to jobs@zello.com.